Terms and Conditions

HEALING IS A JOURNEY – WORKSHOP TERMS AND CONDITIONS

Disclaimer

Our Services are for general wellness purposes only. They are designed to provide coping mechanisms and support for everyday challenges, but they are not intended to diagnose, treat, cure or prevent any disease or medical condition.

You remain solely responsible for determining whether the Services are appropriate for your circumstances, and your participation is at your own risk. If you are experiencing depression, anxiety, self-harm, suicidal thoughts, abuse, addiction or any other serious mental health concerns, you must consult an appropriately qualified medical professional before engaging our Services.

We do not accept any liability for any injury, loss or damage arising from your participation in the Services or reliance on any information provided during the Services. If you require immediate medical attention, please contact 000 immediately or seek alternative and appropriate medical services.

Terms and Conditions

1. Agreement: These terms and conditions (Terms) are between Lisa Bronwen Byron T/A Healing Is A Journey (ABN 28 142 005 473) (we, us or our) and you, the person booking or receiving the Services (you or your).

2. Acceptance: You accept these Terms by making a booking or payment with us.

3. Services: We agree to provide the Services to you on these terms and conditions.

4. Bookings: You may book Services through our website, in person, or by contacting us. Your booking is confirmed once we receive your deposit. We reserve the right to decline any booking at our discretion.

5. Cancellations and rescheduling: You may request to cancel or reschedule a booking by contacting us. For cancellations or rescheduling:

(a) with more than 24 hours' notice: you may transfer your booking to another available time; and

(b) with less than 24 hours' notice (or where you are more than 10 minutes late or do not show): your booking will be forfeited with no refund.

6. Your Obligations: You agree that:

(a) you will comply with our reasonable requests and requirements;

(b) you will provide accurate information to us;

(c) you will not attend if you are suffering from any illness that could risk others' health or safety;

(d) you will inform us of any physical or medical conditions that may affect your participation; and

(e) you will treat our equipment with respect.

7. Payment: The Prices of our Services, their inclusions and add-ons (Price) will be set out on our website, in your invoice or over the phone when you book. A 50% deposit of the Price is required to secure your booking, with the remaining 50% due on the day of the Services.

8. Late Payments: If you don’t pay on time as agreed, we can choose to stop providing the Services 5 business days after the payment was due. We can also ask you to pay for any extra costs we face because you didn’t pay on time. This includes any costs to get those payments from you.

9. Travel Expenses: We may charge reasonable travel expenses for Services where applicable. Any travel expenses will be set out in your invoice and must be agreed between the parties before the booking is confirmed.

10. Intellectual Property:

(a) Our ownership: All intellectual property (IP) that we create or bring into existence as part of the Services is owned by us. This includes anything developed, designed, or discovered during our work.

(b) Your use of our IP: We give you permission (a licence) to use the IP we create or provide as part of the Services. You can use it only for your business and you can't transfer this permission to others.

(c) Our pre-existing IP: We retain ownership of any IP that we already own prior to this Agreement or that we create independently of this Agreement. We grant you a non-transferable, non-exclusive license to use this pre-existing IP as necessary for your business operations, in connection with the Services we provide under this Agreement.

(d) Your IP: Any IP you provide to us for the Services remains yours. You give us permission to use this IP only to supply the Services.

11. Termination for breach: This Agreement can be terminated by either party (the Non-Defaulting Party) with immediate effect if the other party (the Defaulting Party) fails to fulfill a significant obligation under this Agreement. If the Defaulting Party does not correct the breach within 10 business days after receiving written notice from the Non-Defaulting Party, the Non-Defaulting Party has the right to terminate the Agreement immediately.

12. Suspension: We may suspend the provision of Services to you if:

(a) we reasonably suspect you are in breach of these Terms; and

(b) while we investigate the suspected breach. CONFIDENTIALPage 1 of 2

If, following our investigation, we reasonably believe you are in breach of these Terms, we may terminate these Terms immediately by written notice to you.

13. Liability: We will perform the Services with reasonable care and skill. However, we are not liable for any indirect or consequential losses that may arise. Subject to your consumer law rights, our total liability under this Agreement and conditions is limited to the Price paid by you.

14. Media Release: We may take photographs and videos during the Services for our marketing and promotional materials. Where the Services are engaged by an organisation or school, that organisation or school is responsible for obtaining any necessary consents from students, employees, contractors or participants in the Services. If any individual does not wish to be photographed or filmed, please notify us before the Services commence.

15. Confidentiality: Both parties commit to maintaining the confidentiality of any proprietary or confidential information shared while these Terms are in place.

16. Subcontracting: We reserve the right to subcontract any portion of the Services at our discretion without needing to get your written approval beforehand. We commit to being fully responsible for fulfilling our obligations under this Agreement, and we will ensure that any subcontractors we employ will adhere to the terms of this Agreement as if we were performing the Services directly.

17. Relationship of Parties: This Agreement is not intended to create a partnership, joint venture, employment or agency relationship between the parties.

18. Governing Law: This Agreement is governed by the laws of New South Wales.

19. Dispute Resolution: In the event of a dispute, the parties will first attempt to resolve the matter through mutual discussion or mediation.

For any questions, please contact us at:

Email: care@healingisajourney.com.au